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Frequently Asked Questions

1. Can I use Leather Shoe Polish for furniture (leather or wood)?

2. What’s the difference between Suede and Nubuck materials?

3. How do I remove a shoe polish stain?

4. What was the first shoe polish made from?

5. How did KIWI get it's name?

6. What is the most popular and most frequently used shoe polish in the US?

7. What is the best selling colour in the KIWI range?

8. Does KIWI cater of all my shoe care needs – including laces?

9. Where can I purchase KIWI?


 

 

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1) Can I use Leather Shoe Polish for furniture (leather or wood)?

 

Kiwi does not generally advise the use of its shoe cleaning products on products made of leather or wood other than shoes.  Use of even colorless leather shoe polish on wood can change its appearance due to the absorption of the polish by the wood.

 

Some shoe care products (pastes, creams, wipes) can be used on leather furniture but only if observing a few "do's" and "don'ts":

 

   DO'S:

  • For general cleaning and polishing use a colorless product (colored products may be absorbed to give an uneven appearance to leather and may later be rubbed off onto clothing).
  • Apply evenly to small areas and buff quickly. If the product dries on softer materials it might be difficult to buff.
  • Be aware that a newly polished area may look better than the non-treated areas. You may have to clean all of it so you will need time and plenty of product. If possible, try out first in a non-visible area.

 

   DON'TS:

  • Apply too much product. 
  • Allow the product to dry in cracks, seams etc (dry product is visible and difficult to buff away from corners). 

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2) What’s the difference between Suede and Nubuck materials?

 

Nubuck is prepared by roughening the surface of leather - almost always the outside of leather. It has a nap of short protein fibers and is quite resistant to stains and wear.

 

Suede is (almost always) prepared by roughening the inside (flesh side) of leather. This causes a longer nap of protein fibers, which are, unless treated, very absorbent, easy to stain and easily damaged in normal wear

 

When treating suede or nubuck always complete the treatment by brushing with a suitable brush.

 

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3) How do I remove a shoe polish stain?

 

There are several ways to remove a shoe polish stain. What's the best way, depends on the material of the shoe. You should always consult the manufacturer. However, there are a few general actions that can be taken for materials such as clothing, carpets and furniture, as follows:

 

  • Treat the stain as quickly as possible (old stains are usually more difficult to remove)
  • If possible, never let a stain dry completely (it is almost always better to add a little water and detergent to keep it wet).
  • Most shoe care products are colored with dyes and/or pigments. If these are absorbed into a material (for example, wool, suede and soft leather) it is often impossible to completely remove the stain without damaging the material (for example, some dyed materials may lose color or wool may become fluffy).

 

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4) What was the first shoe polish made from?
The first shoe polish was a mixture of sugar, vinegar, black dye and water.

 

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5) How did KIWI get its name?
KIWI is named after a New Zealand’s native bird, while the brand was actually established in Australia in 1906.

 

 

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6) What is the most popular and most frequently used shoe polish in the US?
KIWI Black paste polish is the most popular and frequently used in the US and around the world.

 

 

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7) What is the best selling color in the KIWI range?
Black is the most popular color of shoe polish.

 

 

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8) Does KIWI cater of all my shoe care needs – including laces?
KIWI has a wide range of shoe care products including Polishes, Cleaners, Insoles and Laces.

 

 

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9) Where can I purchase KIWI?

KIWI is distributed in 200 countries around the world. In the US it can be found at most grocery stores, drug stores, mass merchandisers (such as Wal-Mart) as well as many shoe repair stores.

 

 

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